Active monitoring 24/7 · Powered by WP Remote

Your website works while you grow.

We combine automated proactive monitoring with an exclusive visual feedback system: your team pinpoints any issue on screen and we resolve it before it affects your customers.

99.9%
Uptime
guaranteed
<2h
Response
time
24/7
Active
monitoring

Technologies and standards backing our service

WordPress
WP Remote
SSL / HTTPS
Cloudflare CDN
PageSpeed 90+
Daily Backups
The Diagnosis

Web maintenance has a serious problem.

Most businesses only act when something is already broken. We prevent it from breaking.

Traditional Maintenance

Reactive and data-free

  • They only act when the client reports an error. The damage is already done and your customers suffered it first.
  • No automatic monitoring: nobody knows if your site went down at 3am Sunday until someone notices Monday morning.
  • Sporadic manual updates that cause plugin conflicts and open security vulnerabilities.
  • No reports or metrics: you trust blindly that everything is fine, with no real evidence.
  • Reporting errors via WhatsApp or email is inaccurate, slow and lacks resolution traceability.

Our Premium Approach

Preventive and data-driven

  • Automatic alerts on any failure. We act within minutes, before your customer notices or your sales are impacted.
  • WP Remote monitors your site 24/7: uptime, load speed, security and server health in real time.
  • Controlled updates with prior backup, pre-publish testing and instant rollback if anything fails.
  • Monthly visual reports: clear metrics, changes made, security status and next improvement steps.
  • Visual Feedback system: pinpoint the error directly on your site, with no technical explanations and verifiable resolution.
Service Pillars

Two systems. One goal: Zero downtime.

Infrastructure that never sleeps + communication that eliminates friction.

Pillar 1 of 2

Armored Infrastructure

We use WP Remote to build a permanent surveillance network around your site. We don't wait for something to fail — we anticipate, detect and resolve with data, not assumptions.

24/7 Uptime Monitoring

Immediate alerts if your site goes down, with automatic cause diagnosis and documented resolution time.

Automatic Daily Backups

Cloud backups. Full restoration in under 30 minutes for any incident or hack.

Advanced Security & Firewall

Malware scanning, suspicious IP blocking, WordPress hardening and SSL certificate management.

Automated Monthly Reports

Visual dashboard with performance metrics, update status, security and improvement recommendations.

System operational
Last check: 2 min ago
Uptime
99.9%
Last 30 days
Speed
94
PageSpeed Score
Backups
30
Saved copies
Security
100%
No threats

Recent activity

Security plugin updated 1h ago
Automatic backup completed 4h ago
Uptime check: ✓ OK 2min ago
mywebsite.com/products
"The buy button doesn't work on iPhone"
Laura · 8 min ago
Resolved in 52 minutes ✓
Pillar 2 of 2

Visual Feedback:
Report without friction.

Forget confusing emails with poorly explained screenshots. With our Visual Feedback system, anyone on your team pinpoints the issue directly on screen, adds a comment, and we receive the report with screenshot, exact URL, device and browser.

1

You spot something that isn't working

No technical knowledge needed. Anyone on your team can do it in seconds.

2

You pinpoint the error directly on screen

One click on the problematic element + your comment. The system captures all technical context.

3

We fix it and notify you

We receive the enriched ticket, resolve it in under 2 hours and you get a closure confirmation.

Average resolution time: less than 2 hours during business hours
Service Plans

Clear investment. Concrete results.

No surprises, no fine print. Choose the plan that fits the size and pace of your business.

Essential

For websites with basic maintenance needs.

$49 /mo

Monthly billing · No minimum contract

Get started with Essential
  • Basic uptime monitoring
  • Automatic weekly backups
  • 2 content updates/month
  • Plugin and theme updates
  • Basic monthly report
  • Email support (72h response)
  • Visual Feedback
  • Dedicated manager

Scale

For high-traffic businesses.

$199 /mo

Monthly billing · No minimum contract

Get started with Scale
  • Everything in Growth
  • Dedicated web manager
  • Monthly technical SEO
  • Unlimited content updates
  • WhatsApp support 24/7
  • Monthly strategy meeting
  • Quarterly conversion audit
  • Monthly new features

30-day satisfaction guarantee. If you are not 100% satisfied with the results, we refund your first month, no questions asked.

The Process

Your website in expert hands from day one.

A structured, transparent and predictable process. You will always know where we stand.

Step 1 · Week 1

Free Initial Diagnosis

We thoroughly analyze your site: load speed, security, outdated plugins, vulnerabilities and improvement opportunities. We deliver a detailed, actionable report at no cost before we begin.

Step 2 · Week 1–2

Onboarding & Hardening

We set up WP Remote on your site, activate 24/7 monitoring, install security tools, schedule automatic backups and fix every vulnerability found in the diagnosis. Your site is locked down from day one.

Step 3 · Ongoing

Proactive Monitoring & Maintenance

WP Remote watches your site minute by minute. We receive automatic alerts for any anomaly. We manage updates, resolve plugin conflicts and prevent issues before your team or customers ever notice.

Step 4 · On demand

Visual Feedback & Agile Resolution

When you or your team spot something, they pinpoint it directly on screen. We receive the enriched ticket with all technical data and resolve it in under 2 hours during business hours. You get notified when the work is complete.

Step 5 · Monthly

Monthly Report & Continuous Optimization

Every month you receive a visual report with all key metrics: uptime, speed, security, changes made and improvement recommendations. We identify opportunities to keep growing your digital presence month after month.

Success Stories

Businesses already growing without worrying about their website.

Real results from clients who left reactive maintenance and chose peace of mind.

+120
Active clients
98%
Retention rate
4.9
Average rating
0
Unresolved outages
"We used to lose sales every time the site went down and found out hours later. Since we hired WP Velix we have never had an outage go unresolved for more than 20 minutes. The visual feedback system is a game changer."
+34% conversion rate after speed optimization
CM
Carlos Mendoza
CEO · TiendaOnline MX
"Visual Feedback completely changed how we work with our website. Before we were sending screenshots via WhatsApp and it took days to get resolved. Now it's resolved in 2 hours and we have full traceability of everything. The difference is incredible."
Resolution time cut from 72h to under 2h
AT
Andrés Torres
CTO · Agencia Creativa Norte
"We suffered a hack before hiring WP Velix. It was chaos. Now we have daily backups, active firewall and automatic malware scans. We've gone 14 months without a single security incident. The peace of mind is priceless."
14 months with no security incidents or outages
LV
Laura Vega
Founder · Estudio LV Arquitectura
"The monthly report is what I value most. I get a PDF with charts, it explains everything done that month and what's coming next. I finally have full visibility over my digital investment without having to chase my provider."
100% visibility over every action taken on their site
MG
Miguel García
General Manager · Consultoría MG Group
"We moved to the Scale plan 6 months ago and it was the best decision. Having a dedicated manager who knows our site like their own is a luxury we can no longer imagine living without. Our website went from being a cost to being our best sales channel."
+58% in organic leads in 6 months with technical SEO included
PL
Patricia López
CEO · Inmobiliaria PL Premium

Ready to stop worrying about your website?

Start with a free, no-commitment diagnosis. Discover the real state of your website in less than 48 hours.

Scroll to Top